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SHIPPING INFORMATION

NOTES

Delivery delay due to COVID-19

Due to the current worldwide disease situation, delivery may be delayed, but rest assured that your order will still be shipped to you as soon as possible. Thank you again for your patience!

We recommend that you follow your local post office for the latest delivery information, as this information varies by region.

If you have any questions about orders that are in transit, please feel free to contact us. We care deeply about you and will do our best to catch up!



Delivery

Most orders will be shipped within 1-5 business days of being placed. In busy time we may need more time to ship your order and we greatly appreciate your patience. Our top priority is to send orders to you are soon as possible!

*Please note that we only process orders on business days (Monday-Friday).

*Total Delivery Time=Processing Time+ Shipping Time



Order Status

Once your order has shipped, we will send a notification to the email you provided when you placed the order. This notification should include a tracking number that will allow you to track your package from our distribution center to your front door.

We also record the tracking number in your account purchase history.

NOTES: If you don't see delivery information when you click on the link to track your order, don't worry! Occasionally, there may be a 24-hour delay in viewing tracking progress from the time of our transmission to the first shipper scan at one of the destinations.



Shipping Rates

Aheray offers Standard Shipping method.

Free standard shipping on orders over $59.



Shipping Time

You will see an estimated shipping date on the checkout page. Shipping time may also vary from different regions.






Important Notes

If you have not received your package within the estimated delivery date, you can check the status of your order online at the Customer Center. If you have any other problem, please contact us.

*We do not offer shipping to every country. If your location is outside of our distribution reach, please email us and we will do our best to assist you.



Additional INFO

All delivery times are estimated and Aheray.com is not responsible for delays due to some unforeseen factors (weather, courier factors, customer errors, holiday related delays) or other unforeseen factors.

If you have any questions with your account or need help, please contact us.

Customer Service Email : support@aheray.com



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